Legal

Terms & Conditions – hitbet
Account Rules and Policies

These Terms & Conditions outline the rules, responsibilities, and policies that apply to all hitbet accounts and gameplay. By registering or using hitbet, you accept these terms. Please read them carefully.

21+ Players Only

hitbet is strictly for players aged 21 and above. Account registration for anyone under 21 is prohibited.

Account Security

You are responsible for protecting your login credentials. hitbet is not liable for unauthorised access due to account misuse.

PHP Transactions Only

All hitbet account balances, deposits, and withdrawals are in Philippine Peso. No foreign currency transactions are supported.

Fair Play Commitment

hitbet prohibits cheating, account sharing, and abuse of platform features. Violations result in account suspension or termination.

1. Account Registration and Eligibility

To create a hitbet account, you must be at least 21 years old, a resident of the Philippines, and not prohibited from using online gaming platforms by Philippine law. By registering, you confirm that all information provided is accurate, current, and complete. Using false information or registering for another person is a violation of these terms and may result in account suspension.

You are responsible for maintaining the confidentiality of your login credentials. hitbet will never ask for your password by email or support message. If you suspect unauthorised access to your account, contact support immediately at [email protected].

2. KYC Verification and Account Activation

Before withdrawing funds, your account must complete KYC (Know Your Customer) verification. This involves submitting valid Philippine government-issued identification and confirming your account holder's name matches your bank account.

KYC verification is completed within one business day in most cases. Incomplete or fraudulent KYC submissions will result in withdrawal denial and possible account suspension.

3. Deposits and Account Funding

hitbet accepts deposits through Philippine bank transfer and supported local payment channels. All deposits are in PHP. Deposits are non-refundable once credited to your account balance.

The minimum deposit amount is specified in your account dashboard. hitbet reserves the right to refuse or reverse deposits that appear fraudulent or are made from accounts not belonging to the account holder.

4. Withdrawals and PHP Payouts

Withdrawals are processed to Philippine bank accounts verified during KYC. The account name must match your hitbet account holder name exactly. hitbet does not process withdrawals to third-party accounts.

Withdrawal requests are processed 24/7. Processing time depends on your bank's settlement schedule — typically within 24 hours for InstaPay transfers or up to 1-2 business days for PESONet. hitbet is not liable for delays caused by the receiving bank.

A minimum withdrawal amount applies and is shown in your account dashboard. VIP tiers have higher withdrawal limits. See the Withdrawal page for details.

5. Gameplay Rules and Fair Play

Game Outcomes Are Random

All games at hitbet use certified random number generators (RNG). Game outcomes are independent and unpredictable. Past results do not influence future outcomes. No strategy, system, or prediction method guarantees profit.

Prohibited Behaviour

The following actions are strictly prohibited and may result in account suspension or permanent termination:

  • Using bots, scripts, or automated tools to play games
  • Sharing an account with other players
  • Attempting to exploit game bugs or platform vulnerabilities
  • Collusion or coordinated betting with other accounts
  • Abusing the loyalty or rewards programme
  • Engaging in money laundering or financial crime

hitbet reserves the right to investigate and close any account suspected of these violations. No refund of remaining balance will be issued in case of termination due to policy violations.

6. Responsible Gaming and Self-Exclusion

hitbet promotes responsible gaming. Players are encouraged to set personal limits on time and money spent on the platform. Resources for help are available on the Responsible Gaming page.

Players may request temporary or permanent self-exclusion from their account. Self-excluded accounts cannot be accessed for gaming until the exclusion period ends or is lifted by support.

7. VIP Programme Terms

The hitbet VIP programme is earned through gameplay activity and offers tiered benefits including higher withdrawal limits and priority support. VIP status is not guaranteed to persist and may be adjusted based on account activity. Benefits are subject to the VIP programme terms displayed in your account.

For full VIP details, see the VIP page.

8. Limitation of Liability

hitbet provides the platform and games "as is". hitbet is not liable for:

  • Losses incurred through gameplay, regardless of cause
  • Technical failures or interruptions in service
  • Delays in payment processing caused by your bank
  • Unauthorised account access due to credential misuse
  • Third-party payment processor issues
  • Indirect or consequential damages

hitbet's total liability to any player is limited to the balance in their account at the time of the claim.

9. Dispute Resolution

If you dispute a transaction, game outcome, or account issue, contact support at [email protected] with full details. hitbet will investigate and respond within 5 business days.

Disputes that cannot be resolved through support may be escalated to formal dispute resolution. Both parties agree to attempt resolution through this process before pursuing external action.

10. Privacy and Data Protection

Your personal information is handled in accordance with the hitbet Privacy Policy. By using hitbet, you consent to the data practices outlined there.

11. Changes to These Terms

hitbet may update these Terms & Conditions at any time. Changes take effect upon posting to this page. Continued use of hitbet after updates constitutes acceptance of the new terms. Players will be notified of material changes via email.

12. Termination of Account

hitbet reserves the right to close or suspend any account for violation of these terms, suspected illegal activity, or at its discretion. Upon termination, any remaining account balance may be forfeited if the closure is due to policy violation.

13. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with Philippine law. Any disputes shall be resolved under Philippine jurisdiction.

Quick Reference

  • Must be 21+ to play
  • KYC required before withdrawal
  • All transactions in PHP
  • Games use certified RNG
  • Account security is your responsibility
  • Self-exclusion available

Need Clarification?

If you have questions about these terms, contact hitbet support 24/7 at [email protected] or visit the FAQ page.

Agree to the Terms?

By registering a hitbet account, you confirm that you have read and accept these Terms & Conditions. You are also 21 or older and comply with all applicable Philippine laws.